Hotel Receptionist M/F

The hotel Jardin de Cluny with 40 rooms, 4 stars, recently renovated, located in the 5th arrondissement is hiring a receptionist for a full-time permanent position of 39 hours per week.

Long shifts with 3 to 4 days off per week.

You are the ambassador of our hotel's image and must provide a personalized and warm welcome to our guests. You play a key role in customer retention.

You will handle communication and organization of the room service during the day.

You will manage reception accounting: invoices and payments. (PMS: Mews)

You will handle incoming reservations, phone calls, emails, customer requests, groups.

You will present the hotel's various services and be able to inform clients about all their needs.

You will coordinate different services: breakfast, housekeeping, etc. Always focusing on customer satisfaction.

You demonstrate good teamwork, flexibility, and adaptability in all situations. You are dynamic, take initiatives, and have a very good level of English. A third language is a plus.

Your smile, your sense of contact, and your customer service skills are major assets.

Job type: Full-time, Permanent

Salary: €2,600.00 to €3,000.00 per month

Benefits:

• Transportation provided

Hours:

• 12-hour shifts
• 8-hour shifts
• Day shifts

Additional compensation:

• Commissions
• Overtime pay
• Annual bonus
• Additional bonuses
• Quarterly bonus

Experience:

• Hotel industry: 2 years (Required)

Language:

• English (Required)

Location: On-site

Expected start date: 01-04-2025