IT Solution Expert SAP Sales and Logistics - Permanent - LA SAULAIE (69)

Job Description

Arkema is looking for an IT Solution Expert in Sales and Logistics to join the iTeam department on a permanent basis in La Saulaie (69).

Job Description:

• Ensure the service level of Sales and Logistics applications in collaboration with the Domain Solution Leader within the iTeam team.
• Lead or contribute to IT projects following iTeam rules and standards while managing budgets and deadlines.
• Collaborate with technical (internal/external) and functional (Business Process Owners) stakeholders globally (Europe, Asia, Americas).
• Short-term site visits may be required.
• Work primarily with SAP ECC6 and Oracle Transportation Management, with a migration to SAP S/4 Hana planned in the future.

Activities:

• Maintain operational conditions of applications- Monitor service quality provided by Third Party Maintainer- Develop and implement preventive support action plans- Handle or facilitate incident resolution when necessary- Conduct technological and functional monitoring
• Manage corrections and evolutions- Gather and formalize business requirements- Propose solutions within arbitration structures- Estimate workloads for each request in collaboration with relevant teams (development, interfaced systems...)- Develop functional specifications documents- Configure the solution- Conduct tests (unit, integration, non-regression)- Support Business Process Owners during testing stages if necessary- Coordinate production deployment- Transfer knowledge to Third Party Maintainer
• Participate in projects of various sizes- Cross-functional projects: Serve as the main contact person for the project within the domain (solution selection, specification, implementation, testing, etc.)- Domain-specific projects: Ensure project coordination, technical expertise, and ongoing monitoring

Profile Requirements

Minimum 5 years of experience in a similar roleGood knowledge of sales and logistics processesStrong understanding of SAP ECC6 SD/LE/EDI solutionsProject management experienceFamiliarity with project and solution documentation best practicesProficient in professional EnglishCurious, independent, enthusiastic team playerService-oriented with strong communication and listening skillsAble to operationally manage external partiesEffective communication with department members and others