Pharmacist for Apotek Hjärtat Customer Service

Are you eager to take on new challenges? Working at Apotek Hjärtat's customer service is incredibly varied work where you actually develop and learn new things every day. As a team member in customer service, you will become Apotek Hjärtat's public face. Whether you answer calls, chat online, or respond to emails, you will learn new ways to express yourself and adapt based on situations and customer needs.

- Pharmacist position in the Customer Service team - Passionate about delivering world-class customer service via email, chat, and calls - Join a team of 30 colleagues in Solna - Comprehensive training and support from experienced colleagues - Collaborative and supportive work environment

- Opportunity to explore a pharmaceutical career outside the traditional pharmacy setting - Variety in daily tasks, enhancing skills and expertise - Guiding customers via phone, chat, and email to improve their well-being - Flexible communication adapted to each unique customer interaction

- Open work environment with colleagues sharing knowledge and celebrating successes - Engaging work in a stimulating environment where growth is encouraged - Working to ensure customer satisfaction and success for the pharmacy

In the role of pharmacist at Hjärtat customer service, you will work with a wide range of tasks including quick and accessible service through various communication channels. Responsibilities include drug dispensing, providing advice, and supporting physical pharmacies to meet customer needs effectively.

• Dispensing prescriptions while giving drug advice

• Supporting physical pharmacies by answering questions to enhance customer experience

• Providing optimal customer service in line with Apotek Hjärtat's standards

Your workplace will be at Hjärtat's support office in Solna. The office houses ICA Group, offering amenities like a lunch restaurant and gym. Customer service hours are Monday to Saturday, no work on Sundays.

- Open weekdays 08:00-18:30, Saturdays 09:00-14:00, closed Sundays

What We're Looking For:

- Legitimate pharmacist - Both early career and experienced professionals welcome - Positive, engaged, and proactive individuals preferred - Team players with strong communication skills - Ambitious individuals eager to contribute and develop

Why Join Hjärtat?

- Opportunity to work in a growing and innovative company - Close collaboration with colleagues and management - Emphasis on gender equality and diversity - Recruitment ongoing, position may be filled before deadline - External recruitment assistance not wanted

Deadline: 8/12

Contact: Parmida 076-506 91 88