Online Operation Manager at e-Apoteket

Warehouse and E-commerce Operations Manager As Warehouse and E-commerce Operations Manager, you have full responsibility for our e-commerce warehouse and ensure customer-focused efficient operations with a focus on satisfied customers, productivity, and business development. You are responsible for leading and shaping the overall operational strategy and governance, including collaboration with our operating partner. The role involves leading activities to ensure customer-focused efficient operations and continuously developing and improving e-pharmacy warehouse processes to achieve our business goals. As a key person in our organization, you will play a crucial role in ensuring that our e-commerce business area delivers top results. You are responsible for maintaining high customer satisfaction by ensuring excellent delivery accuracy, quality, productivity, and cost-effectiveness. Your expertise in logistics and leadership will be crucial in driving our business forward and meeting our business goals.

Your main areas of work

• Main responsibility for e-Apoteket's E-commerce Warehouse
• Overall responsible for employees at e-Apoteket
• Responsible for leading and developing e-Apoteket's strategies and ensuring efficient implementation of these
• Leading the development and implementation of e-Apoteket's LEAN management system, you lead the collaboration and development with operating partner, automation partner
• Represent and promote e-Apoteket's interests in cross-functional collaborations, such as logistics, customer service, and IT, to ensure that strategic changes can be implemented effectively
• Develop, implement, and optimize work processes to improve efficiency, productivity, and quality within e-Apoteket
• Document and standardize work methods to ensure consistency and compliance both within Apoteket and in cooperation with the operating partner
• Overall coordination and budget responsibility for all operating staff

Your skills For this role, we are looking for someone who has previously been responsible for a warehouse and logistics facility and has several years of experience in leading in this area. You are adaptable and can switch between operational and strategic work. You are used to collaborating with other leaders and specialists to achieve common goals. As the role is broad, it requires a strong structure in your work. We also see that you have good communication skills. In addition to this, we want you to have

• Education in logistics, or equivalent work experience
• At least 5 years of experience in being responsible for a warehouse and logistics facility previously
• Experience in leading the implementation and development of a LEAN management system in a warehouse or production environment
• Experience in leading an operation where internal and external cross-functional collaborations have been a key component for successful development work
• Strong understanding of warehouse management systems and experience working with key performance indicators
• Good knowledge of labor legislation and safety procedures
• Experience in budget responsibility and cost control
• Excellent leadership and communication skills
• Ability to work in a structured and independent manner with a focus on solutions

When it feels right Do not hesitate for too long. Let us instead tell you about the role and the business so you can decide if it feels right for you. Apply now! We want your application to consist of your CV and answers to our selection questions. You do not need to include a cover letter. The selection questions help us better understand your experience and qualifications for the current role and increase our accuracy in selecting candidates. Selection and interviews are ongoing, and the position may be filled before the deadline. Welcome to Apoteket!

Department E-commerce

Places e-Apoteket

Remote work Hybrid work

Location Eskilstuna

Workplace Hybrid work

Type of employment Permanent

Extent Full-time

Application deadline 11 December 2024

Contact email [email protected]

Union representative Per Skoglund ([email protected])

Representative of the Swedish Pharmacists' Association Kristina Maté ([email protected])

CONTACTNiklas Östlund Human Resources & Juridik

Colleagues Mikael Meijer

SVP eCommerce / Business Manager e-commerce at e-Apoteket

About Apoteket Apoteket AB is owned by the Swedish people and the money we earn goes back to the community. We have a clear and socially important mission, to help people across the country feel good and live a healthy life. Every employee has a meaningful task in creating a better Sweden with us. With hundreds of stores and even more agents, Apoteket is present in almost a thousand locations in the country and online 24/7. We are Sweden's pharmacy, helping and inspiring people both when they want to stay healthy and when they are sick. Our culture is characterized by credibility, initiative, commitment, and thoughtfulness whether it concerns customers or employees. We simply care about our surroundings. We are constantly breaking new ground in our industry fields. People's health is important to us. Wherever they meet us, they can be sure that Apoteket does everything to make them feel good.

Established 1971

Employees 3000 +