IT Support Superuser at DHL Supply Chain in Orebro

DHL Supply Chain builds flow solutions for the world's leading companies using global knowledge, market insights, and structured processes. Our expertise in contract logistics and industry knowledge allows us to offer services in customized solutions, warehousing, order delivery, and transportation to help our client companies become more productive, efficient, and competitive. The customer's business needs are always central to everything we do - from initial situation analysis to continuous efficiency programs that deliver better results every day.

Are you service-oriented, analytical, and technically knowledgeable about hardware? Then you might be the one we are looking for! As a Superuser at DHL Supply Chain, you play a key role as the site's 1st line IT support and act as a vital link between the site and the central IT teams.

Your main tasks include handling incoming support issues, where you can often solve problems independently but sometimes need to escalate them to 2nd line support. You will work in a dynamic team with two additional Superusers, where you collaborate and share your experiences and knowledge.

In addition to daily support work, you will participate in various projects and improvement initiatives where you will be responsible for IT-related matters. This may involve writing specifications for system changes, conducting tests of new software and applications, and acting as an expert and advisor on IT issues. Your efforts will be crucial to ensuring that our IT systems function smoothly and efficiently.

Personal qualities:

• Service-oriented
• Analytical
• Accurate
• Flexible
• Self-reliant

Qualifications:

• Good computer skills
• Technically proficient in hardware
• Good knowledge of Swedish and English in both speech and writing

Desirable:

• Experience in warehouse/logistics
• Driver's license
• Experience in IT support
• Education in IT

Application:

We look forward to receiving your application! Send in your CV and cover letter describing why you are suitable for the Superuser position at DHL Supply Chain. Questions about the position will be answered by the recruiting manager Erik Blomqvist ([email protected]). Interviews will be conducted continuously so the position can be filled before the deadline.

Application deadline until 15-12-2024.